Sub-processors
The third parties we engage to help provide the service. We impose data protection obligations on each and remain responsible for their performance.
Current sub-processors
OnchainSuite engages the categories of sub-processor below to deliver the service, as permitted under our Data Processing Agreement. We list them by category; the specific vendors within each category are available to customers on request under NDA. Transfers outside the UK are safeguarded as described on our International Data Transfers page.
| Category | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Cloud infrastructure | Application hosting, database and cache | United States | UK IDTA / SCCs |
| Website hosting | Marketing website and CDN | United States | EU-US DPF (UK Extension) / SCCs |
| Email delivery | Transactional and campaign email sending | United States | EU-US DPF (UK Extension) / SCCs |
| Email verification | List hygiene and deliverability checks | United States | UK IDTA / SCCs |
| Blockchain data | Wallet and on-chain data indexing | United States | UK IDTA / SCCs |
| AI / LLM providers | Intelligence: embeddings and natural-language querying | United States, China | UK IDTA / SCCs with supplementary measures |
| Payments | Billing and payment processing | United States | EU-US DPF (UK Extension) / SCCs |
Changes & notifications
We update this page when sub-processors change. As set out in the DPA, we give at least 30 days’ notice of new sub-processors, during which customers may object on reasonable data protection grounds. To be notified of changes, contact privacy@onchainsuite.com.