OnchainSuite and Dotdigital
Dotdigital is a cross-channel email and automation suite for ecommerce and B2B teams. OnchainSuite covers the same retention job for blockchain companies, driven by what wallets do on-chain and delivered to wallets rather than mailing-list contacts.
Why blockchain companies choose OnchainSuite over Dotdigital. Dotdigital is a capable marketing suite, but it is entirely Web2. There is no wallet identity and no on-chain trigger. OnchainSuite is built to act on wallet behaviour Dotdigital cannot see.
Reads both lanes. What customers do in your app and what their wallets do on-chain go onto one record, with no export to prepare.
Reaches wallets with no email. An in-app message needs only the wallet, so customers who never gave you an address still hear from you.
Loops that stop when the customer acts. A Loop waits, sends by email or in-app, and ends the moment the action is recorded on the contract.
OnchainSuite and Dotdigital, side by side.
What teams like about Dotdigital.
- Solid email and cross-channel automation
- Ecommerce and CRM integrations
- Good deliverability tooling
- Established support and services
Dotdigital is the better call when you need a mature email suite for a Web2 audience.
Running both. Run Dotdigital for existing Web2 email and OnchainSuite for wallet-native, on-chain retention.
You give up nothing you have already set up.
- 01Tell us where your community livesA contract address, a project name or your website. We find the contracts and the holders.
- 02Bring in the records you already holdEmail lists, app accounts and wallets. You give up nothing you have already set up.
- 03Connect a channel and sendVerify a sending domain for email, or add the SDK for in-app, then start your first Loop.
OnchainSuite and Dotdigital, answered
Does Dotdigital support wallets or crypto?
No. It has no blockchain source and no wallet-native channel.
Why pick OnchainSuite?
Because your key moments are on-chain and your audience is wallets, neither of which Dotdigital can reach.
Can OnchainSuite send email too?
Yes, to wallets that opt in, alongside in-app push for those without one.
Is migration hard?
No. You add an SDK and we read your chains. There is no pipeline to build.
