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OnchainSuite and Klaviyo

Klaviyo runs email and SMS for ecommerce brands, keyed to store events like orders and carts. OnchainSuite does that same job for blockchain companies, only the triggers come from the chain and the audience is wallets. When one deposits, unstakes, or goes quiet, you reach it by in-app push or email, even if it never gave you an address.

Why blockchain companies choose OnchainSuite over Klaviyo. Klaviyo has no wallet identity and no blockchain data. It cannot see a deposit or a wallet going cold, and it cannot message a wallet that never shared an email. That gap is exactly what OnchainSuite was built to close.

Reads both lanes. What customers do in your app and what their wallets do on-chain go onto one record, with no export to prepare.

Reaches wallets with no email. An in-app message needs only the wallet, so customers who never gave you an address still hear from you.

Loops that stop when the customer acts. A Loop waits, sends by email or in-app, and ends the moment the action is recorded on the contract.

OnchainSuite and Klaviyo, side by side.

OnchainSuiteFrom $39 a month
KlaviyoPaid by contacts
Journeys started by on-chain activity
Yes
No
Contacts with only a wallet, no email
Yes
No
In-app messages to wallets
Yes
App push (Web2)
Email campaigns
Yes
Yes
Segment on on-chain activity
Yes
Web2 events
Several chains read into one record
Yes
No
Automated customer journeys
Yes
Yes
Telegram / Discord
Roadmap
No
SMS
No
Yes
Ads / acquisition attribution
No
Limited
Analytics / dashboards
Lifecycle and retention
Yes
SDK / API
Yes
Yes
Built for blockchain companies
Yes
No

What teams like about Klaviyo.

  • Deep ecommerce integrations like Shopify
  • Mature email and SMS automation
  • Predictive analytics for stores
  • A big template and flow library

Klaviyo is the better call when you run a Web2 store and your customers are email addresses, not wallets.

Running both. Keep Klaviyo for Web2 email and let OnchainSuite handle the on-chain triggers it cannot see.

You give up nothing you have already set up.

  1. 01Tell us where your community livesA contract address, a project name or your website. We find the contracts and the holders.
  2. 02Bring in the records you already holdEmail lists, app accounts and wallets. You give up nothing you have already set up.
  3. 03Connect a channel and sendVerify a sending domain for email, or add the SDK for in-app, then start your first Loop.

OnchainSuite and Klaviyo, answered

Can Klaviyo track on-chain activity?

No. Klaviyo reads web and store events. It has no wallet or blockchain source, so it cannot start a journey from a deposit, swap, or stake.

Is OnchainSuite a Klaviyo replacement for blockchain companies?

For on-chain retention, yes. You can also run both and let OnchainSuite own the wallet-native side.

Does OnchainSuite do SMS?

No. We focus on in-app push and email.

Can it reach wallets with no email?

Yes, through in-app push, which needs only the address. Email is for wallets that opt in.

Find out which of your customers are about to leave. Book a fifteen-minute call with our team.