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OnchainSuite and EmailOctopus

EmailOctopus is a cheap, simple email tool built on Amazon SES. OnchainSuite sits in a different category, a retention platform for blockchain companies, but teams often weigh a basic email tool against doing retention properly.

Why blockchain companies choose OnchainSuite over EmailOctopus. EmailOctopus sends broadcasts and light automations. There is no event pipeline, no wallet identity, and no sense of what happens on-chain. If retention past the newsletter matters, OnchainSuite is the better fit.

Reads both lanes. What customers do in your app and what their wallets do on-chain go onto one record, with no export to prepare.

Reaches wallets with no email. An in-app message needs only the wallet, so customers who never gave you an address still hear from you.

Loops that stop when the customer acts. A Loop waits, sends by email or in-app, and ends the moment the action is recorded on the contract.

OnchainSuite and EmailOctopus, side by side.

OnchainSuiteFrom $39 a month
EmailOctopusFree / from ~$9/mo
Journeys started by on-chain activity
Yes
No
Contacts with only a wallet, no email
Yes
No
In-app messages to wallets
Yes
No
Email campaigns
Yes
Yes
Segment on on-chain activity
Yes
List-based
Several chains read into one record
Yes
No
Automated customer journeys
Yes
Basic
Telegram / Discord
Roadmap
No
SMS
No
No
Ads / acquisition attribution
No
No
Analytics / dashboards
Lifecycle and retention
Basic
SDK / API
Yes
Limited
Built for blockchain companies
Yes
No

What teams like about EmailOctopus.

  • Very affordable
  • Simple and quick to use
  • Good for newsletters
  • A clean, no-frills UI

EmailOctopus is the better call when you just need cheap newsletters to a list.

Running both. Keep EmailOctopus for basic sends and add OnchainSuite when you want on-chain-triggered retention.

You give up nothing you have already set up.

  1. 01Tell us where your community livesA contract address, a project name or your website. We find the contracts and the holders.
  2. 02Bring in the records you already holdEmail lists, app accounts and wallets. You give up nothing you have already set up.
  3. 03Connect a channel and sendVerify a sending domain for email, or add the SDK for in-app, then start your first Loop.

OnchainSuite and EmailOctopus, answered

Can EmailOctopus trigger on behaviour?

Only basic list automations. There is no product-event or on-chain triggering.

Is OnchainSuite overkill next to it?

If you only send newsletters, EmailOctopus is fine. If you want to retain wallets on on-chain behaviour, the two are not comparable.

Does it cost a lot more?

The Suite plan starts at $39 a month, more than a newsletter tool because we read your contracts as well as your list. Without blockchain data, the Send plan is $6 a month plus $3.95 per 1,000 subscribers.

Find out which of your customers are about to leave. Book a fifteen-minute call with our team.