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OnchainSuite and SendGrid

Twilio SendGrid is email infrastructure: an API that delivers transactional and marketing mail. OnchainSuite decides who to message and when based on on-chain behaviour, and SendGrid can even be the layer that delivers it.

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Why blockchain companies choose OnchainSuite over SendGrid. SendGrid delivers the emails you hand it. It is not a retention engine and has no wallet or chain layer. OnchainSuite supplies the triggers, segments, and in-app push it does not.

Reads both lanes. What customers do in your app and what their wallets do on-chain go onto one record, with no export to prepare.

Reaches wallets with no email. An in-app message needs only the wallet, so customers who never gave you an address still hear from you.

Loops that stop when the customer acts. A Loop waits, sends by email or in-app, and ends the moment the action is recorded on the contract.

OnchainSuite and SendGrid, side by side.

OnchainSuiteFrom $39 a month
SendGridFree / usage-based
Journeys started by on-chain activity
Yes
No
Contacts with only a wallet, no email
Yes
No
In-app messages to wallets
Yes
No
Email campaigns
Yes
Delivery layer
Segment on on-chain activity
Yes
Limited
Several chains read into one record
Yes
No
Automated customer journeys
Yes
Basic
Telegram / Discord
Roadmap
No
SMS
No
Via Twilio
Ads / acquisition attribution
No
No
Analytics / dashboards
Lifecycle and retention
Deliverability
SDK / API
Yes
Yes
Built for blockchain companies
Yes
No

What teams like about SendGrid.

  • Reliable delivery at scale
  • A strong developer API
  • Good deliverability tooling
  • Transactional and marketing email

SendGrid is the better call when you want raw sending infrastructure and will build the retention logic yourself.

Running both. A good pairing. OnchainSuite owns the on-chain triggers, segments, and in-app push; SendGrid handles delivery.

You give up nothing you have already set up.

  1. 01Tell us where your community livesA contract address, a project name or your website. We find the contracts and the holders.
  2. 02Bring in the records you already holdEmail lists, app accounts and wallets. You give up nothing you have already set up.
  3. 03Connect a channel and sendVerify a sending domain for email, or add the SDK for in-app, then start your first Loop.

OnchainSuite and SendGrid, answered

Is SendGrid a competitor?

Only on the delivery slice. OnchainSuite can sit on top of it and adds the triggers, segments, and in-app push SendGrid does not do.

Can I use SendGrid with OnchainSuite?

Yes. SendGrid can be the delivery layer while OnchainSuite drives the logic.

Does OnchainSuite handle deliverability?

We send to opted-in wallets. Teams with strict deliverability needs can pair us with their provider.

OnchainSuite and KlaviyoKlaviyo runs email and SMS for ecommerce brands, keyed to store events like orders and carts.Read the comparison →OnchainSuite and Customer.ioCustomer.io automates email, push, and in-app messages off product events your app sends it.Read the comparison →OnchainSuite and BrazeBraze runs cross-channel messaging for large consumer apps.Read the comparison →

Find out which of your customers are about to leave. Book a fifteen-minute call with our team.

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